Introducing medical care made easy and affordable, it’s never been easier to take care of you
Border Free Health offers easy access to affordable healthcare whenever you need it, no matter where you are.
- Connect with one of our licensed doctors at a day and time that suits you via video
- Scheduling is made easy – after you login, it’s just a matter of a few clicks
- Our experts can help with a range of health conditions and concerns, and you will always receive compassionate, personalized medical care
- Your privacy is important – video meetings are completely confidential, and judgment-free
- If your doctor determines medication is part of your treatment plan, the prescription is processed through Border Free Health, ensuring you get the very best price
Hassle-free quality health care and treatment plans delivered right to your doorstep
To book an online doctor appointment, register for an account or login. After doing so, you can book your visit on this page.
Step 1
Complete a profile or login
Begin by completing a profile or log into your existing account. This step ensures we have the necessary information to provide you with a service that's tailored to your needs.
Step 2
Book an appointment
Scheduling an appointment with our online booking system is easy. Pick a day and time that suits you. You’ll receive an immediate confirmation, without the wait.
Step 3
Meet one of our doctors
Discuss your concerns and symptoms and receive a thorough diagnosis from one of our licensed doctors during a confidential video appointment.
Step 4
Get your prescription
If you've been prescribed medication, your Rx is sent directly to one of our licensed pharmacies and delivered right to your door.
Important information about Appointment Payment, Rescheduling and Cancellations
Payment
Once you have successfully scheduled your appointment, you will receive an Appointment Confirmation number and link to complete your payment. It is advised to complete the payment at the time of booking to secure your appointment time. Payment is required within 24 hours from the time you create your booking otherwise your appointment will automatically cancel.
Medical Form
After payment is complete you will be asked to complete a brief medical history which your doctor will be able to review in advance of your appointment. It’s important to complete this form as soon as possible and at least 24 hours before your scheduled appointment. You will receive notifications to remind you.
Rescheduling and Cancellation Policy
If you need to reschedule, you can do so any time up to 48 hours before your scheduled appointment by contacting our customer care team at 1-844-560-7790 and your appointment can be rescheduled at no additional cost. Unfortunately we cannot reschedule an appointment with less than 48 hours notice.
If you need to cancel your appointment, you can do so online or by contacting our customer care team up to 48 hours before your appointment time and any payment taken will be fully refunded. Cancellations made with less than 48 hours notice are non-refundable.
